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How a network of 14 clinics cut patient history lookups down to seconds
Gathering the history of a referred patient used to take days of emails and faxes. With Acordia, the federated query answers while the patient is still in the room.
The network handled more than 40,000 referrals a year across its sites, running four different clinical systems.
The starting point
Every referral meant requesting the patient's history by email. The average response time was 3.2 days.
The implementation
In twelve weeks, the four systems were connected with Harmony and federated querying was enabled with Acordia, without migrating a single record.
We didn't have to change systems. We had to start speaking the same language.
Results
- Patient history lookups in under 4 seconds.
- Zero copies of data outside each site.
- Full traceability of who looked up what, and why.
